Canyon Woods FAQ

Canyon Woods FAQ

Frequently Asked Questions

Admin and Application

Canyon Woods offers studio, one-bedroom, and two-bedroom apartments. Visit the Floor Plans page to compare current availability, pricing, square footage, and move-in dates.
Use the Book a Tour option on the website or contact the leasing office directly for assistance scheduling a visit.
Approval is typically completed within 1–2 business days once all required documents are received.
Canyon Woods has a 72-hour application cancellation policy.
Rent payments can be made through the resident portal. Cash payments are not accepted.
Yes. Residents must maintain renter's insurance with at least $100,000 in liability coverage and $5,000 in personal property coverage.
Residents may terminate their lease early with 30 days' notice and payment of an early termination fee equal to two months' rent.
Select your preferred apartment and move-in date from the availability page and complete the online application.
Canyon Woods is managed by Greystar. The community is located at 401 Canyon Woods Place, San Ramon, CA 94582. You may contact the leasing team at (925) 261-4635.

Move-In and Maintenance

Apartments are professionally cleaned and all appliances, electrical outlets, lighting, and HVAC systems are inspected before move-in.
Submit a maintenance request through the Resident Portal by selecting the Maintenance Request option on the homepage.
No. With proper permission provided, the maintenance team can enter and complete the work order while you are away.
During office hours, contact the leasing office. After hours, a locksmith may be required.

Amenities

Amenities include two pools, two fitness centers, a clubhouse, dry sauna, scenic walking paths, golf course views, and on-site laundry facilities.
Amenity hours are 9:00 AM – 10:00 PM.
Canyon Woods is near Canyon Lakes Golf Course and provides convenient access to I-680, Trader Joe's, Costco, Safeway, Starbucks, City Center, and other restaurants and shopping destinations.

Pets

Yes. Breed restrictions, weight limits, pet deposits, and/or monthly pet rent may apply. Contact the leasing office for complete details.

Parking, Utilities and Connectivity

Yes. Each apartment includes one assigned parking space.
Xfinity provides internet and cable services. Residents must contact the provider directly to establish service.
Gas and electricity are set up through PG&E. Water, sewer, trash, and pest control are billed through RealPage utility billing.

Location & Getting Here

Canyon Woods is approximately 6.7 miles from the West Dublin/Pleasanton BART Station.
The community is served by the San Ramon Valley Unified School District.
Take I-680 Exit 34 at Bollinger Canyon Road, head east, turn right onto Alcosta Boulevard, and Canyon Woods will be located on the left at 401 Canyon Woods Place.

Your Apartment

Canyon Woods offers studio, one-bedroom, and two-bedroom apartment homes with a variety of floor plan options.
All apartments include a refrigerator and stove. One- and two-bedroom homes also include washers, dryers, and dishwashers.
Please contact the leasing office to discuss accessibility features, accommodations, or specific apartment options.

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Specials


Please call our leasing office for our specials.